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Gabby Alfveby
Usually my favorite place to get Boba but I’m super upset because my drink was messed up today and had too much milk and almost no brown sugar. I am very upset and would like a refund.
I’m not sure who own this place now but Biggest disappointment. Never again. I used to love this place. Why bump up the prices of the quality and service doesn’t even match.
Customer service was not good. Both girls working were uninterested and sassy. When I asked for a spoon she goes “they’re right in front of you” with an attitude. Similar to another review, there was rap music blasting with lots of explicit words such as n- words and other really gross sexual things. Definitely not a family environment. Food is good but service is terrible, also the owner of the place commenting back to people’s reviews on google disgusted me. Absolutely not taking responsibility for their staffs actions, and saying it’s because they’re “teenagers” while writing with an obvious sarcastic and belittling attitude towards customers. Will not be returning, i don’t want to support a place like this.

0 Degree Best Ice Cream Shop in Connecticut

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